Seasonal surge planning: HIPAA protects availability but does not size your system
Seasonal surge planning is an access problem, not a compliance one. The Security Rule protects availability and requires you to restore it, but says nothing about capacity.
Multi-location practice IT: one record system, several front doors
Multi-location practice IT raises two questions most practices never ask: whether the sites are one covered entity or several, and how fast a new location has to be reported to Medicare.
Patient self-scheduling: no federal rule requires it, and other surprises
Patient self-scheduling is an operational choice, not a compliance obligation. No federal rule requires online booking. What does bind you is a reminder cap of one message a day and three a week.
White bagging workflow: receiving a drug the practice did not buy
There is no federal rule on white bagging. A white bagging workflow is governed by payer contracts and state law, and the practice’s real exposure is custody and storage rather than compliance.
DME face-to-face documentation: 22 codes join the list on 28 October
DME face-to-face documentation gets harder on 28 October 2026, when 22 HCPCS codes join the required list. The six-month clock runs to the order date, not the delivery date.
Care gap reporting EHR: the screenings your reports are quietly missing
Most care gap reports were configured years ago against screening intervals that have since moved. The colonoscopy lookback alone is a year shorter than nearly every practice thinks.
Patient payment technology: collecting more without chasing
Patient payment technology moves balances earlier, and three federal rules govern how you set it up. One of the three was struck down in court and no longer exists.
Eligibility verification automation before the patient arrives
Eligibility verification automation turns a phone call into a transaction that runs overnight. Here is the standard behind it, what a response returns, and where the workflow still needs a person.
Denial management for a medical practice: find the pattern
Denial management in a medical practice usually means working a queue. Here is how to read the remittance data instead, find the root cause, and stop the same rejection coming back next month.
eClinicalWorks Billing Optimization for Small and Mid-Size Practices
eCW billing is capable. Most practices use a fraction of what’s available. Learn how eClinicalWorks billing delivers measurable outcomes for medical practices.