Chiropractic workflow specifics that general EHRs don't handle.

High-volume visit patterns. Chiropractic practices frequently see 40-80 patients per day per provider — materially higher than most medical specialties. Documentation that takes 10 minutes per visit becomes operationally unworkable at this volume. Chiropractic-specific EHRs provide one-click adjustment documentation, macro-based SOAP notes, and streamlined patient flow that supports high-volume operation.

Personal injury (PI) billing. Many chiropractic practices derive significant revenue from personal injury cases — typically auto accident cases with specific billing patterns (PIP in no-fault states like New Jersey, med-pay in other states, third-party liability, letters of protection). PI billing has specific documentation requirements, attorney communication workflow, and lien management that general medical billing platforms don't handle well.

Adjustment documentation specifics. Documentation of spinal and extremity adjustments, techniques used, regions treated, modalities administered (e-stim, ultrasound, mechanical traction), and outcome metrics. Templates that capture this efficiently are central to chiropractic workflow productivity.

Common platforms we work with.

ChiroTouch

Dominant chiropractic platform in U.S. practices. Native chiropractic workflow, integrated billing, patient communication (appointment reminders, rebooking), and insurance eligibility verification. Large user base means strong community support and widely-available trained staff. Our most common chiropractic platform.

Genesis Chiropractic Software

Strong in mid-size to larger chiropractic groups, particularly practices with multiple DCs or multi-location operations. Integrated practice management, strong reporting, and scalable architecture.

Platinum System

Established chiropractic platform, strong in practices that value structured workflow and straightforward operation over advanced features.

Integrated Wellness Platforms

For practices that combine chiropractic with massage, physical therapy, nutrition, or functional medicine, integrated wellness EHRs (ChartLogic, Practice Perfect, others) sometimes fit better than pure-chiropractic platforms. Fit evaluation depends on practice profile.

What effective PI billing workflow requires.

New Jersey PIP specifically. NJ no-fault PIP has specific requirements — fee schedule applicable, pre-authorization requirements for ongoing care, specific documentation expectations, and independent medical examination (IME) coordination when cases are contested. NJ-specific PIP knowledge matters for practices operating in New Jersey.

Letter of Protection (LOP) workflow. Treatment provided on LOP basis against future settlement — documentation of treatment, communication with attorneys, lien tracking, and eventual settlement coordination. Platform workflow that tracks LOP cases distinctly from insurance cases prevents tracking errors that cost revenue.

Attorney communication. PI cases involve frequent attorney communication — medical records requests, treatment summaries, narrative reports, deposition coordination. Workflow that handles attorney communication efficiently (secure communication channels, templated reports, structured narrative generation) saves substantial administrative time.