EHR/EMR Consulting

Five scenarios where EHR consulting returns measurable value.

1. Platform selection for a new practice or migration. Choosing between Epic, NextGen, athenahealth, eClinicalWorks, Cerner, Allscripts, Greenway — or specialty platforms like Modernizing Medicine, Valant, Nextech — requires aligning platform capabilities against your specialty, workflow, integration needs, compliance posture, and commercial terms. Bad selection costs years.
2. Workflow optimization on an existing EHR. When providers are clicking 40+ times for a routine encounter, when MAs are duplicate-charting, when front desk is re-entering data three places — the EHR isn't the problem, the configuration is. Workflow consulting identifies the specific bottlenecks and rebuilds them.
3. MIPS/MACRA quality reporting optimization. Most practices are leaving MIPS performance points on the table — through wrong measure selection, broken measure denominators, poor documentation capture, or inadequate interface completeness. MIPS consulting fixes these gaps before the reporting year closes.
4. Interface and integration planning. When your EHR needs to talk to a new lab, a specialty referral network, a patient portal, an imaging system, or a registry — interface architecture matters. Done poorly, interfaces fail silently. Done correctly, they just work.
5. Specialty configuration for a new service line. When a practice adds a new specialty (e.g., a primary care group launching weight loss services, a multi-specialty group adding sleep medicine), the EHR needs to be reconfigured to support that line — new templates, new order sets, new documentation patterns, new billing codes.

Structured consulting, not open-ended billing.

1. Assessment (60-90 minutes). On-site or remote. Shadow providers through real patient encounters. Interview office manager, MAs, billing, front desk. Review EHR configuration, interfaces, reports, MIPS performance. Document specific friction points with screenshots and time stamps.

2. Findings & recommendations. Written document (typically 12-20 pages) delivered within one business week of the assessment. Covers: current state, prioritized issues, recommended fixes with effort estimates, and expected outcomes. Recommendations are specific, not generic ("Fix template X to remove clicks 3-5" rather than "improve documentation").

3. Scoped execution. If you engage us to implement the recommendations, scope is explicit — fixed deliverables, defined timeline, measured outcomes. Post-implementation, 30-day review period with documented metrics. If outcomes don't match expectations, we adjust at no additional cost.