What Infectious Disease Practices Need from IT
Infectious disease practice combines hospital consultation (most ID practice is hospital-based) with office-based care — HIV management, viral hepatitis, travel medicine, OPAT management, chronic infection management (TB, osteomyelitis, endocarditis follow-up), and immunocompromised host care. HIV practice often involves Ryan White program participation (federal funding for HIV care) with specific reporting requirements. Travel medicine requires vaccine inventory management (yellow fever requires specific authorization). OPAT patients receive IV antibiotics at home, requiring monitoring.
ID platforms: athenahealth, NextGen, eClinicalWorks, Epic (hospital-affiliated — common given inpatient consultation). ID-specific workflow: travel medicine, HIV management (Ryan White program), OPAT (Outpatient Parenteral Antibiotic Therapy), antimicrobial stewardship.
Our Infectious Disease Work
Our ID work covers EHR configuration, HIV-specific workflow (CD4 trending, viral load, genotype integration, Ryan White reporting), hepatitis C treatment workflow (DAA therapy, genotype, SVR tracking), OPAT workflow (home infusion coordination, monitoring labs), travel medicine workflow (vaccine inventory, yellow fever documentation, malaria prophylaxis), antimicrobial stewardship program support, MIPS, and hospital consultation integration.
Related: internal medicine (referral source), pharmacy (antimicrobial stewardship overlap), oncology (immunocompromised host). Practice types: hospital-affiliated consultation practice, ID group, HIV clinic (often FQHC-affiliated). See ID PM and ID telehealth.
Geographic Coverage
Support across all 11 NJ counties: Bergen, Hudson, Essex, Passaic, Morris, Union, Middlesex, Monmouth, Somerset, Ocean, Mercer. Major cities: Hackensack, Newark, Jersey City, Paterson, Elizabeth, Morristown, New Brunswick, Princeton, Trenton, Toms River. See complete locations directory.
How an Engagement Starts
Our process is structured, documented, and starts with listening — not pitching.
Step 1 — Discovery call (30 minutes, no obligation). Practice owner or office manager. We listen. What's working, what's broken, what's the immediate pain point. No pitch, no vendor pressure, no slide deck.
Step 2 — Scoped assessment. On-site or remote — we inventory infrastructure, EHR environment, cybersecurity posture, vendor contracts, and clinical workflow patterns. Typically 2-5 business days depending on practice size. Deliverable: a written assessment with findings and prioritized remediation recommendations.
Step 3 — Proposal and engagement structure. If Infectious Disease EHR-IT is a fit, we propose an engagement — scope, pricing, timeline, measurable outcomes. No long-term lock-in contracts on first engagement. If we're not the right fit, we'll tell you directly.
Step 4 — Onboarding and delivery. Structured 30-60 day onboarding with clear milestones. Documentation, tooling deployment, knowledge transfer, and operational handoff. You know exactly what's happening and when.
For practices currently with a generalist MSP, see our Qventive vs. generalist MSP comparison. For practices evaluating internal hire vs. managed services, see managed IT vs. internal hire. For questions on the MSP landscape generally, our resources and FAQ pages cover common questions.
Why Qventive, Specifically
Not a pitch — a factual description of how we're structured differently.
Healthcare-exclusive since 1994. Every engineer, every helpdesk technician, every account manager works only with medical practices. No retail, no law firms, no logistics companies. That focus has operational consequences — our on-call engineer at 2 a.m. knows what a downtime toolkit is for Epic. Our helpdesk understands that “the EHR is slow” is an emergency, not a ticket.
Steve Gerbino founded this company in 1994. The founder still answers questions. The depth of specialty and clinical workflow knowledge compounded over three decades is genuinely hard to replicate — and it's why we serve solo practices, group practices, multi-location practices, FQHCs, ASCs, concierge medicine, hospital-adjacent practices, and PE-backed platforms with equal depth.
Observe-Improve-Prevent methodology. Every engagement starts with observation — shadowing providers, auditing infrastructure, reviewing documentation. We don't assume. Then we improve based on what we actually see. Then we monitor continuously to prevent drift. This isn't a marketing slogan — it's an operational pattern baked into how our engineers work.
Geographic proximity. Our Bergen County headquarters in Hackensack means fast on-site response across NJ. We're not a 50-state remote-only MSP. When something needs hands-on work — new infrastructure, physical troubleshooting, device deployment — we send people. Learn more about us, our why Qventive positioning, and read testimonials from practices we serve.
Frequently Asked Questions
Detailed answers from 30+ years of healthcare-exclusive IT.
What's the best EHR for infectious disease?+
Hospital-affiliated ID: Epic common. Office-based ID: athenahealth, NextGen, eClinicalWorks. HIV clinic: FQHC-appropriate platforms (eClinicalWorks common).
How do you handle HIV workflow?+
CD4 and viral load trending, genotype/resistance testing integration, ART regimen management, Ryan White reporting (CARE Act reporting), PrEP program workflow, PEP workflow.
What about Ryan White reporting?+
HRSA Ryan White program requires specific reporting — RSR (Ryan White Services Report). HIV-specific quality measures, patient-level data reporting, sliding fee schedule for uninsured.
How do you handle hepatitis C treatment?+
Direct-acting antiviral workflow — genotype testing, treatment selection (Mavyret, Epclusa, Harvoni, Zepatier), insurance authorization, treatment monitoring, SVR documentation at 12 weeks post-treatment.
What's OPAT workflow?+
Outpatient Parenteral Antibiotic Therapy — home infusion coordination with home health agency, weekly labs, drug level monitoring for aminoglycosides/vancomycin, duration tracking.
Do you support travel medicine?+
Yes. Travel consultation workflow, vaccine inventory (including yellow fever — requires CDC authorization for issuing sites), malaria prophylaxis prescribing, post-travel evaluation.
What about antimicrobial stewardship?+
ASP (Antimicrobial Stewardship Program) workflow for hospital-affiliated ID — drug utilization reporting, targeted interventions, formulary management input, reporting to hospital leadership.
Does Qventive serve my area?+
Last Updated: April 2026 · Reviewed by Qventive Healthcare clinical technology team