What Surgery Practices Need from IT
General surgery and surgical subspecialty practice workflow combines clinic-based consultation, pre-operative assessment, operative documentation (hospital-based or ASC-based), and post-operative follow-up. Clinic workflow includes referral intake, surgical planning, patient counseling, and pre-op clearance coordination. Operative workflow depends on practice setting — hospital-based privileges, ASC ownership/affiliation, or both. Specialty areas include general surgery, colorectal, breast, vascular, bariatric, trauma, critical care, and surgical oncology.
Surgery platforms: Epic (hospital-affiliated — dominant for surgical practices with hospital privileges), athenahealth, NextGen, ModMed. Surgery-specific: Surgical Information Systems (SIS), Provation MD for endoscopy, device integration for specialty surgery.
Our Surgery Work
Our surgery work covers EHR clinical documentation, pre-op workflow (anesthesia clearance, cardiac clearance coordination), hospital OR integration (for hospital-privileged surgeons), ASC integration (for ASC-based practice), device integration via EHR Assist, bariatric-specific workflow (BMI tracking, nutritional assessment), MIPS for surgery, and registry reporting (NSQIP, ACHQC).
Related: ASC (often surgeon-owned), anesthesiology, oncology (surgical oncology overlap), gastroenterology (colorectal overlap). Practice types: surgical group, hospital-affiliated, PE-acquired. See surgery PM and surgery telehealth.
Geographic Coverage
Support across all 11 NJ counties: Bergen, Hudson, Essex, Passaic, Morris, Union, Middlesex, Monmouth, Somerset, Ocean, Mercer. Major cities: Hackensack, Newark, Jersey City, Paterson, Elizabeth, Morristown, New Brunswick, Princeton, Trenton, Toms River. See complete locations directory.
How an Engagement Starts
Our process is structured, documented, and starts with listening — not pitching.
Step 1 — Discovery call (30 minutes, no obligation). Practice owner or office manager. We listen. What's working, what's broken, what's the immediate pain point. No pitch, no vendor pressure, no slide deck.
Step 2 — Scoped assessment. On-site or remote — we inventory infrastructure, EHR environment, cybersecurity posture, vendor contracts, and clinical workflow patterns. Typically 2-5 business days depending on practice size. Deliverable: a written assessment with findings and prioritized remediation recommendations.
Step 3 — Proposal and engagement structure. If Surgery (General & Subspecialty) EHR-IT is a fit, we propose an engagement — scope, pricing, timeline, measurable outcomes. No long-term lock-in contracts on first engagement. If we're not the right fit, we'll tell you directly.
Step 4 — Onboarding and delivery. Structured 30-60 day onboarding with clear milestones. Documentation, tooling deployment, knowledge transfer, and operational handoff. You know exactly what's happening and when.
For practices currently with a generalist MSP, see our Qventive vs. generalist MSP comparison. For practices evaluating internal hire vs. managed services, see managed IT vs. internal hire. For questions on the MSP landscape generally, our resources and FAQ pages cover common questions.
Why Qventive, Specifically
Not a pitch — a factual description of how we're structured differently.
Healthcare-exclusive since 1994. Every engineer, every helpdesk technician, every account manager works only with medical practices. No retail, no law firms, no logistics companies. That focus has operational consequences — our on-call engineer at 2 a.m. knows what a downtime toolkit is for Epic. Our helpdesk understands that “the EHR is slow” is an emergency, not a ticket.
Steve Gerbino founded this company in 1994. The founder still answers questions. The depth of specialty and clinical workflow knowledge compounded over three decades is genuinely hard to replicate — and it's why we serve solo practices, group practices, multi-location practices, FQHCs, ASCs, concierge medicine, hospital-adjacent practices, and PE-backed platforms with equal depth.
Observe-Improve-Prevent methodology. Every engagement starts with observation — shadowing providers, auditing infrastructure, reviewing documentation. We don't assume. Then we improve based on what we actually see. Then we monitor continuously to prevent drift. This isn't a marketing slogan — it's an operational pattern baked into how our engineers work.
Geographic proximity. Our Bergen County headquarters in Hackensack means fast on-site response across NJ. We're not a 50-state remote-only MSP. When something needs hands-on work — new infrastructure, physical troubleshooting, device deployment — we send people. Learn more about us, our why Qventive positioning, and read testimonials from practices we serve.
Frequently Asked Questions
Detailed answers from 30+ years of healthcare-exclusive IT.
What's the best EHR for surgical practices?+
Hospital-privileged surgeons: Epic dominant (tight OR integration). ASC-based practice: depends on ASC platform. athenahealth for cloud-first groups. Specialty depth matters — bariatric, colorectal, vascular have distinct workflow needs.
How do you handle hospital OR integration?+
For hospital-privileged surgeons, integration between practice EHR and hospital Epic/Cerner — surgical scheduling, pre-op coordination, operative documentation routing.
What about ASC integration?+
ASC-based surgical practices use ASC workflow. Pre-op, intra-op, PACU documentation. Device integration for specialty surgery.
Do you support bariatric surgery?+
Yes. Bariatric-specific workflow — BMI tracking, pre-op nutritional assessment, psychological clearance, insurance authorization workflow (complex), post-op follow-up protocols, bariatric registry reporting.
What about NSQIP Registry?+
ACS NSQIP (National Surgical Quality Improvement Program) data abstraction and submission. Quality improvement workflow. MIPS-qualifying for participating practices.
How do you handle pre-op clearance?+
Coordinated workflow with cardiology, pulmonology, anesthesia for pre-op clearance. Templated pre-op assessment documents. Insurance authorization tracking.
Do you support surgical oncology?+
Yes. Surgical oncology workflow includes tumor staging, multidisciplinary coordination (med onc, rad onc), surgical margin documentation, and registry reporting. See oncology EHR.
Does Qventive serve my area?+
Last Updated: April 2026 · Reviewed by Qventive Healthcare clinical technology team
